公共服务外包

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政府以契约合作的方式将某种公共服务转让给其他市场主体,由其按照合同向民众提供公共服务。
The government transfers certain public services to other market players in the form of contractual cooperation, which provide services to the public in accordance with the contract.

 

PEST分析:

政治:编制/规模限制/职能转变       

Policy:Preparation/scale limitation/function transformation                                 

经济:减少成本/提高效率

Economic: Reduce costs/improve efficiency

社会:再更广阔的领域获得配置人力资本

Society: Access to human capital on a broader scale

技术:数字化时代更专业服务需求
Technology: More specialized service needs in the digital age

 

解决方案 Solution:

智力支撑:苏大GPPS研究所

Intellectual support: GPPS institute of Soochow University

专家资源库:专家管理

Expert resource library: expert management mode 

多元化服务:
辅助性服务/公共综合服务/差异性群体/复杂化任务

Diversified services: 
auxiliary services/public integrated services/differential groups/complex tasks

示范效应:
城市管理/窗口服务/呼叫中心/社区社会化管理/孵化基地/创业扶持/数据处理

Demonstration effect: 
city management / window service / call center / community management, etc.

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